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FAQ

GENERAL

Dive Zoo is an online hangout spot for divers so that we can talk diving even when we're not on the boat! It was created to provide a place for scuba divers to share experiences, give & get help and advice, and meet one another. An online spot to hangout when we're not in the water.

Scuba divers often plan entire vacations around when and where they want to dive. It’s a big logistical effort to book flights, find accommodations, pick a dive shop, pack your gear, and finally… go diving. We wanted to create a place where divers can share their experiences to make all of that a little bit easier

Member Support

If you're entering your email address and being redirected to the payment page, that means you entered the wrong email. You will need to have access to the email that you signed up with in order to retrieve your account. If your login link isn't working, that probably means we broke something. If you're logged in to the Dive Zoo Discord server, contact an admin.

Go to your Account page and reconnect your account to Discord.

Check your spam folder. If it's not in there, make sure the account you signed up with is the one you paid with.

Go to your Account page and reconnect your account to Discord. After you connect your account to Discord, the invite link will show in your profile.

Go to the Data page. At the bottom, you will see a red button that allows you to delete your account.

Contact us on at @divezoo

Legal

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